Tesla blamed drivers for failures of parts it long knew were defective

[Tanquen]

I'm aware that Tesla's service reputation has been a bit on thin ice, especially a few years ago. They aren't a perfect company by no means... but you surely don't think this type of stuff has happened to " Tens of thousands of customers", do you?

I mean, if I had clear evidence of a business damaging my property then I would go after them if they didn't own up to it. Simple enough to file a claim with their business insurance if you can't get a reasonable resolution with them.

Nobody gets to know the exact numbers but I had a bad experience. I'm just pointing out what happened to me and it sounded similar. Other than them marking up the car and trying to tell me they didn't do it and then doing it again in front of me, the bigger issue is, Tesla knew they had problems with the hardware and I told them it was making funny noises and I thought I was having the same problem others had and I didn't feel safe driving it and they're just like drive it anyway, we're not going to come look at it. Like I said, I'm just glad it didn't fall apart in the middle of the trip there doing 50 plus miles per hour.

 

[Kahpernicus]

yes, I realize that. I expect a reputable journalist to provide something better than the word of one side. Surely the guy with the wrecked car had correspondence between him and Tesla? No?

Screenshots? Detailed photos? Video? Mentions of the guy taking it to a 3rd party shop for a 2nd opinion? The paperwork that came from the repair process when he filed a claim through his insurance?

Fishy. And maybe I should be an investigative journalist lol

So you're intimating that Reuters is making this up?

 

[REM]

So you're intimating that Reuters is making this up?

I am intimating that Reuters is a propaganda outlet that has zero credibility.

 

[Crissa]

The article fails to find a baseline for complaints.

Is this a high rate of complaints or low? Does this failure happen at a static rate over the fleet age, or is it all up front?

They don't say. Which means we don't know anything other than anecdotes.

Which means the Reuters article, though researched, is pointless.

Now a better article is this one: https://frontiergroup.org/resources/auto-lemon-index/ which says they have a lower failure rate than Toyota.

-Crissa

 

[Kahpernicus]

I am intimating that Reuters is a propaganda outlet that has zero credibility.

Thats what I assumed. Good luck with that.

 

[Huntsman]

https://www.reuters.com/investigates/special-report/tesla-musk-steering-suspension/
[/QUOTE]
I’m wondering about the photos seen of the Cybertruck suspension damage. I dont know what the vehicle was doing when that occurred; abusive driving or routine, and what has been done if anything to prevent it in the future. Anyone know, beyond speculaton?

 

[REM]

Thats what I assumed. Good luck with that.

So, does that mean you are just going to respond to my issue with their credibility, rather than any of the substance I posted backing up my opinion?

Did you miss those huge paragraphs I typed out? There was a lot to unpack there, my dude lol.

 

[Knucklehead]

Now we have the confluence of Musk haters and BEV haters, joining together to find ways to destroy Tesla. Every negative story is suspect, IMO. The sad thing is, the story could be true but because of poor journalistic integrity, many like me suspect there is fake news in just about every article published, especially when there is so much shared hate.

 

[mark555055c]

Not buying it, sorry. Show me sentry cam video evidence.

I've known the mechanicals of vehicles and humans long enough to know that the humans lie most of the time in these types of situations(especially when no one is looking), and the vehicle never lies.

Who is to say a person didn't slam into a pot hole, hit a curb or a large rock, or maybe a family member did so and parked it without telling the owner. Just too many variables, so we must side with physics, probability, and logic.

 

[Darth abbott]

You do realize Reuters did the investigation. They are the source, from contacting owners.

They are the source.

The other articles you're talking about are sourcing Reuters.

You do realize that Tesla is the only car manufacturer in the world not to advertise with any major media. Therefore they have absolutely zero buffer from any press. So the press hates Tesla essentially. Especially Elon musk. Literally everything they say has to be taken with a grain of salt. Such as when the press exploded about recalls that had already been done. Or how about the robot that attacked the employee right after The Optimus robot was shown. And the press used photos of the Optimus robot. Completely leaving out that this accident happened two years earlier and was from a standard production line robot. We're safety was ignored and the employee was injured when the robot was turned on and it was just doing a pre-programmed job. But almost all mainstream media implied that it was the optimus robot and almost everybody ignored the fact that it was two years ago. The press sucks and everything they do has an agenda.

 

[jerhenderson]

I'm not fully understanding your situation, can you edit for clarity? You asked Tesla to warranty repair scratches made by a tow-truck company?

That's how I read it.

 

[FarAway]

I've known the mechanicals of vehicles and humans long enough to know that the humans lie most of the time in these types of situations(especially when no one is looking), and the vehicle never lies.

Reminds me of one of my favorite TV shows, House.
"It's a basic truth of the human condition that everybody lies. The only variable is about what." Dr. Greg House
"I don't ask why patients lie, I just assume they all do." Dr. Greg House

I have read several TESLA hit piece articles with headlines alluding to "Millions of Tesla's Recalled". After reading the article and then researching it will you find out the writer has stretched the meaning of the word recall to include a quick over the air (OTA)software update. Tesla simply fixed the glitch, hardly a recall.

 

[ÆCIII]

So you're intimating that Reuters is making this up?

I myself, 'intimate', 'insinuate', and flat out declare - that the MSM makes crap up all the time while pushing narratives to fit agendas, which is common knowledge now because the MSM normalized such behavior.

Doing one's own research is always best.

- ÆCIII

 

[CyberGus]

You do realize that Tesla is the only car manufacturer in the world not to advertise with any major media.

Tesla advertises on YouTube.

So the press hates Tesla essentially.

The press hates no one. They love clicks.

 

[Mini2nut]

The spreading of Tesla FUD never stops.